β FAQ
Frequently Asked Questions
Everything you need to know about QuantAI Bots. Can't find your answer? Email us at [email protected]
π Getting Started
What is QuantAI Bots?
+
QuantAI Bots is an AI-powered automated trading software. You connect your existing broker account (Alpaca, Coinbase, Binance, or Public.com) via API keys, choose a trading strategy, and our Claude AI engine scans 15 markets 24/7 and executes buy and sell orders automatically on your behalf.
How do I get started?
+
1. Subscribe for $49/month at quantaibots.com
2. Open QuantAI in your browser (no app download needed)
3. Go to Settings β choose your broker
4. Enter your broker API keys
5. Select a trading strategy
6. Press Start Bot β the AI begins trading automatically!
Do I need to download an app?
+
No! QuantAI runs entirely in your browser β iPhone Safari, Chrome, or any modern browser. No app store download needed. Just open the link and start trading.
Which brokers are supported?
+
We currently support:
π¦ Alpaca β Stocks + Crypto, best for automation, free API, paper trading available
π΅ Coinbase Advanced β Crypto only (BTC, ETH, SOL, DOGE)
π‘ Binance β Crypto only, best for international users
π’ Public.com β Stocks + Crypto, US only
π§ͺ Demo mode β Simulated trading, no real money
We recommend Alpaca for beginners β free account, paper trading mode, and full stock + crypto support.
What is paper trading / demo mode?
+
Demo mode simulates all trades without using real money. It's perfect for testing strategies and getting comfortable with the platform before going live. Alpaca also offers free paper trading β real market data, simulated execution.
π° Pricing & Billing
How much does QuantAI cost?
+
QuantAI Pro costs $49/month, billed monthly via Stripe. There are no hidden fees, no setup fees, and no commissions on your trades. Cancel anytime.
Can I cancel anytime?
+
Yes! Cancel anytime with no cancellation fees. Your access continues until the end of your current billing period. There are no long-term contracts or commitments.
Do you offer refunds?
+
We offer a full refund within 7 days of your first subscription if a technical issue prevents you from using the service. We do not offer refunds based on trading performance or losses. Contact
[email protected] for refund requests.
Why is QuantAI so cheap compared to competitors?
+
Most algorithmic trading platforms charge $200-$6,500/month because they're built for institutional traders. QuantAI is built specifically for individual retail traders using modern AI (Claude by Anthropic) and efficient cloud infrastructure (Cloudflare). We pass those savings on to you.
π Security & Safety
Is my money safe? Can QuantAI withdraw my funds?
+
Your money is always in your broker account. QuantAI cannot withdraw, transfer, or move your funds. We only use trade-only API permissions β we can buy and sell assets, but we have zero ability to withdraw money. You can revoke our access instantly by deleting your API key from your broker.
Where are my API keys stored?
+
Your API keys are stored exclusively on your device (browser local storage). They are never sent to or stored on QuantAI's servers. Even we cannot see your API keys.
What happens if the bot makes a bad trade?
+
Every trade has a mandatory stop loss to limit downside. You can set the stop loss percentage in Settings. The bot also has daily trade limits and maximum position limits. You can stop the bot at any time by pressing the Stop button. We always recommend starting with small order sizes ($25) and demo mode before going live.
π€ How the AI Works
What AI does QuantAI use?
+
QuantAI uses Claude, Anthropic's AI model β one of the most advanced AI systems in the world. Claude analyzes real-time price data, market patterns, and news to generate trading signals with confidence scores.
What markets does the bot trade?
+
QuantAI scans 15 markets: BTC, ETH, SOL, DOGE, AAPL, NVDA, TSLA, AMZN, SPX, NDQ, DJI, GOLD, OIL, EUR/USD, GBP/USD. The assets available depend on your broker β Alpaca supports stocks + crypto, while Coinbase and Binance are crypto only.
What trading strategies are available?
+
QuantAI includes 5 strategies:
π Momentum β follows strong trending markets
π Mean Reversion β trades pullbacks in ranging markets
π₯ Breakout β catches breakouts from consolidation (recommended for beginners)
β‘ Scalping β high frequency, small profits per trade
π° News Trading β reacts to market-moving news events
Does the bot trade 24/7?
+
The bot runs as long as your browser tab is open. For crypto markets (24/7), the bot trades around the clock. For stock markets, it only places trades during market hours. We recommend running it on a dedicated device or keeping the browser tab active.
Can I lose money using QuantAI?
+
Yes. All trading involves risk and you can lose money. The AI generates signals based on historical patterns and real-time data, but no system guarantees profits. Markets are unpredictable. Always use stop losses, start with small amounts, and never trade money you can't afford to lose.
π οΈ Technical
What devices does QuantAI work on?
+
QuantAI works on any device with a modern browser β iPhone (Safari), Android, Mac, Windows, iPad. No download required. It's optimized for iPhone Safari.
How do I get my API keys from Alpaca?
+
1. Go to alpaca.markets and create a free account
2. Navigate to Paper Trading (recommended to start)
3. Click "API Keys" in the dashboard
4. Generate a new API key and secret
5. Copy both into QuantAI Settings β Alpaca
6. Keep "Paper Mode" toggled ON until you're ready for live trading